Products purchased by you through the JNC official website, sales channels, or JNC exhibitions enjoy a 7-day shopping guarantee from the date of purchase. This guarantee aims to maximize your rights and provide you with a worry-free shopping experience.
If the product has been unsealed, unused, with intact packaging and complete accessories, and is verified to have manufacturing defects after inspection, it may be exchanged for a product of the same model (this provision applies only to certain products, with the final terms determined by JNC). Each purchase is eligible for a one-time exchange only. Customers must bring the product to the service center for inspection and exchange arrangements.
Damage, leakage, breakage, performance failures, and missing components occurring during transportation will be verified by after-sales personnel (missing components refer to the absence of original accessories).
JNC reserves the right of final decision.
1. Human Damage: Quality or appearance issues caused by unauthorized repairs, misuse, collisions, negligence, abuse, accidents, modifications, or incorrect installation, including but not limited to torn or altered labels, machine serial numbers, and anti-counterfeiting marks.
2. Commercial Use: This includes, but is not limited to, office use, business operations, and engineering applications that exceed normal product usage frequency.
3. Inability to Provide Invoice Information: In cases where the invoice information does not match the product or has been altered.